To find out if you are eligible for a free version upgrade, you can check your original receipt, use our website, or just try installing the new version.
You are eligible for one year of free upgrades from the date of your original purchase. Any update we release within that year is a free upgrade.
For updates released after your year of free upgrades has expired, you have the option to purchase an upgrade. Pricing information is available on our website.
How to Check Your Upgrade Eligibility
There are several ways to check if you’re eligible for a free upgrade.
The easiest way is to just download the update.
If you’re not sure about your upgrade status, just download the update and start the installer. ProShow will let you know if the upgrade is free. If you’re eligible, it will install as a fully registered version. If not, you can install it as a trial, or cancel the installation. It’s a no-risk easy way to find out if you’re eligible right now.
Check your receipt, or use our website to look up your order.
Your original receipt from us has the date your free upgrades expire. If you’ve got that receipt (maybe you’ve got it filed away in your email), just compare the upgrade expiration date listed there to the release date of the latest version.
You can also use our website’s Your Products page to check your upgrade status. You’ll be able to see when your upgrade expire, and the website will even tell you the exact version you’re eligible for.
Contact us, we’re glad to help.
You can always contact us, and we’ll be happy to check your upgrade status.