ProShow Remote App FAQ
Answers to your most frequently asked questions about the ProShow Remote app available for Apple devices like the iPhone, iPad, and iPod touch.
New in ProShow Producer 6
ProShow Producer 6 is a major release that includes significant new features, an all-new remote app for mobile devices, 150+ new effects, and tons of changes, fixes and improvements.
New in ProShow Gold 6
ProShow Gold 6 is a major release that includes significant new features, an all-new remote app for mobile devices, 75+ new effects, and tons of changes, fixes and improvements.
ProShow Web mobile app FAQ
Answers to your most frequently asked questions about the ProShow Web app available for Apple devices like the iPhone, iPad, and iPod Touch.
Getting help with ProShow Web
From lost passwords to output issues, we’re here to help. A few of the more common issues we have seen are answered here and a ProShow Web expert can assist you with anything else.
Photodex Upgrade Policy
Photodex Corporation provides a simple upgrade policy for all of its software products. This policy has remained the same for over a decade.
ProShow can’t find DVD or Blu-ray drive
Your drive is either not supported in ProShow, you are running an older burn library and need to update to the latest version of the burn library in ProShow or you have other burning programs installed that are preventing ProShow from seeing your drive.
What happened to CompuPic?
CompuPic is no longer being updated, and is now only available in one version – CompuPic Pro. CompuPic standard and CompuPic Express have been discontinued.
Checking Upgrade Eligibility
As a ProShow Gold or ProShow Producer user, you are eligible for one year of free upgrades from the date of your original purchase. Any update we release within that year is a free upgrade.
New in ProShow Gold 4.0
ProShow Gold 4.0 was a major update that added support for Slide Styles, animiated GIF files, and an improved user interface.