ProShow is unable to connect to the internet

ProShow Devices Plug-in, ProShow Gold, ProShow Producer, ProShow StylePacks, ProShow Transition Packs

If you are experiencing issues with ProShow connecting to the internet you may need to create an exception for ProShow in your anti-virus software installed on your computer.

Most connectivity issues that we see with ProShow usually end up being a conflict between the program and the Anti-virus software that you have running on your computer. The good news is you can work around this conflict by adding an exception for ProShow into your Anti-Virus software.

The process for adding an exception in your Anti-virus software may differ from one program to the next. So we have done our best to provide the steps to add exceptions for ProShow into the most commonly used Anti-virus software programs on the market.

Adding an exception to your Anti-virus software